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Servicers introduce themselves: Thomas Ehrhardt from REMCI Finance

Blog Remci
15 November, 2021
#npl #digitalization #innovation

Not every loan goes according to plan: there are performance disruptions and with it a workout. Precisely because non-performing loans (NPLs) are not going according to plan, they are difficult to standardize: from the borrower to the property to the circumstances, everything is individual.

That's why you need such solutions for the NPL workout. Debtify partner REMCI® Finance GmbH has them in their portfolio.

We interviewed REMCI Finance Managing Director Thomas Ehrhardt for the “Servicers introduce themselves” series.

"We can work individually with each client" is one of the first facts that Mr. Ehrhardt mentions in the interview. This is not least due to the fact that his company is not a pure broker.

REMCI Finance is an all-in-one finance provider. In addition to support with valuation and exploitation in the NPL business, the company offers many other services relating to insurance, loans, real estate, etc.

This extensive experience also benefits NPL clients. In this way, Mr. Ehrhardt and his team can not only offer valuation and recovery, but also reschedule non-performing loans or find other solutions, for example to avoid a foreclosure auction. There are two sides to this:

“We also look after the borrower,” says Mr. Ehrhardt. This is important because a higher sales revenue helps everyone involved.

Mr. Ehrhardt explains that he connects those involved in the NPL workout: “For the banks we are the acting body, for the borrowers the supervisor”.

Understanding the borrower is a key element: If a broker simply announces a solution without moderation, cooperativity often drops, which slows down the workout and lowers net returns.

In addition to professional experience, according to Mr. Ehrhardt, regional ties also play a role in success. REMCI Finance is located near Frankfurt and works with selected cooperation partners.

“The bigger the servicer, the more it is standardized,” says the managing director. A regional servicer can, however, offer individualized solutions. Clients also appreciate the broad know-how that the company brings with it through the all-finance concept:

“Thanks to our experience in the large loan business, we also know the banks as B2B partners,” says Ehrhardt. He and his team want to find the most economical solution, not the simplest. That is conclusive, after all, lawyers, appointment representatives, receivers and auction procedures result in high operating costs for banks.

Mr. Ehrhardt emphasizes that a long-term, intimate cooperation with clients is particularly important to him.

REMCI Finance recently became a debtify certified partner. Check out the company here on the debtify Servicer Marketplace.